Human Centered Designer, Researcher, Strategist, & Project Manager
Experience
2024 - Present
Graduate Assistant for MADI
As a MADI graduate assistant, I share student insights with leadership, help recruit new students, and assist in organizing events. In my design research, I apply human-centered design principles to product and 2D design, creating solutions that prioritize user needs and experiences.
2022-Present
Operations Lead
This privately-owned business venture spans real estate and convenience stores, focusing on delivering exceptional customer experiences and efficient operations. We aim to innovate through seamless property management and product offerings, creating value across both sectors while meeting the evolving needs of our customers.
2017-2019
Teller
Experienced teller with a strong background in processing financial transactions, managing cash, and providing top-tier customer service. Skilled in handling deposits, withdrawals, and addressing customer inquiries with accuracy and efficiency. Committed to maintaining confidentiality and ensuring a seamless banking experience.
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2019-2020
Personal Banker
Experienced personal banker, specializing in building strong client relationships and offering customized financial solutions. Skilled in advising on loans, savings accounts, and investments, with a focus on delivering exceptional service. Dedicated to understanding each client’s unique financial goals and providing strategies to help them achieve long-term success
2020-2022
Credit Analyst
Experienced credit analyst with expertise in assessing creditworthiness, analyzing financial statements, and providing risk assessments. Skilled in evaluating loan applications, identifying potential risks, and offering recommendations to ensure sound credit decisions. Committed to supporting financial institutions by ensuring accurate and informed credit evaluations.
Education
2023 - 2025
Master of Arts in Design and Innovation
A degree in Design and Innovation provides a comprehensive understanding of to create impactful solutions across diverse industries. Through my studies, I learned to blend creativity with practical application, which prepared me to tackle complex problems design methodologies. I explored the intersection of technology, sustainability, and experience, fostering a mindset geared towards innovation. This educational journey has opened doors to exciting careers in product design, user experience, and strategic innovation.
2013 - 2017
Bachelor of Science in Business Administration, Finance
During my studies in business administration and finance, I immersed myself in various financial theories and practices, gaining a solid understanding of economic principles. I explored topics such as investment analysis, risk management, and corporate, which enhanced my analytical skills. Additionally, I participated in group projects that simulated real-world business scenarios, allowing me to apply my knowledge effectively. This hands-on experience has prepared me to tackle challenges in the dynamic field of finance.